I want to know where to inquire about matters that couldn’t be resolved through the Help Center.

Basic information such as services at each location, how to use the owner app, and reservation rules is available.

If you have any questions, please first refer to the OWNER'S GUIDE

For questions or requests regarding your reservation or stay, please contact us via the Concierge menu (chat function) in the app.

Select Concierge in the app.

Choose the reservation you wish to inquire about.

The chat screen will appear. Please send your inquiry regarding your stay.

JP：ヘルプセンターでは解決できなかったことの問い合わせ先が知りたい

#Information for Owners

#Basic Information