NOT A HOTEL CLUB HOUSE HIROO Quick Guide for Usage

To stay at NOT A HOTEL, you will need to use the app or website, so please make sure to bring your smartphone with you during your stay.

Please select the items of interest from the table of contents and check them before your stay.

For directions, location verification, and taxi arrangements, please refer to the following articles

Available hours are from 12:00 to 24:00.

Check-in will be available from the time selected at the time of the booking.

At the available check-in time, you can perform check-in and unlock the entrance door by operating the Key Screen within the NOT A HOTEL Application or Website.

After check-in is completed, all available keys within the house will be displayed on the Key Screen. The door will unlock when you press the Unlock button for the key you wish to unlock.

　*An authentication code will be displayed when you select Show Code.

　*The key can also be unlocked by selecting Unlock Door Lock on the intercom near the entrance and entering the authentication code.

　*Please ensure that you complete the check-in procedures for both the TABLE and MEETING ROOM when using them as connecting rooms.

　*The keys are auto-locking.

After entering the building, you can move to the designated floor by entering the passcode into the numeric keypad inside the elevator. The passcode is displayed on the Key within the NOT A HOTEL Application or Website.

For check-out, please select the booking card you wish to check out from within the Key in the Application, and then select Check-out.

＜Useful Links＞

You can set the indoor environment and operate the equipment using the iPad installed in the house.

There are no switches to operate the equipment in the house, so please use the iPad.

For detailed instructions, refer to the How to operate the equipment inside the facility .

Since they vary by house, please check the house AMENITIES information in the app using the following steps

1. From Find in the app, select the house you want to know about amenities.

2. Check the details of the selected house. Confirm the appliance information in AMENITIES .

HIROO TABLE (3F) is fully equipped with basic cooking utensils, tableware, and cutlery.

Regarding HIROO MEETING ROOM (4F), only glasses are provided.

Please note in advance that cooking utensils, tableware, and cutlery are not provided.

If you have any questions, please contact us via chat through the concierge function.

The house has an unmanned convenience store stocked with daily necessities and light meals.

We offer drinks, food, dry items, daily necessities, and apparel.

▼Convenience Store Menu

No need for immediate payment.

The cost will be settled along with other charges after check-out.

We also provide complimentary coffee beans, tea, and openers.

Please feel free to use them.

＜Useful Links＞

You can check your reserved meals through the app.

(My Page > Upcoming Stays > Reservation Details > View All Meals)

　*Menus differ by place.

　*Tableware and cutlery are not provided in HIROO MEETING ROOM (4F).

　*You may bring your own beverages (glassware is provided).

＜Useful Links＞

In addition to the house's fixtures, on-demand items are available. Please refer to the following link for details.

We will prepare these according to the age entered at booking.

Please note that availability is limited.

NOT A HOTEL offers children's menus.

When adding breakfast or dinner via the app, meals for children aged 7-12 will be automatically included for the number of staying guests. *The number can be adjusted.

For fees, please check.

For meals for children under 6, which cannot be ordered via the app, we can accommodate requests. Please contact us via the concierge chat function after booking.

Important Notes ：

＜Useful Links＞

For frequently asked questions not covered above, refer to the following links.

Use these for planning your trip.

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