日本語
Gift_Reservations
Gift_Reservations
Related articles
Post-Contract Process
Can I cancel my order after it has been submitted.
Flow of Purchase
Can I visit the site.
How to become a NOT A HOTEL owner
Overview of NOT A HOTEL
Are furniture and appliances available.
I want to know how to download the app.
I would like to know how to register for the app.
I am unable to log in to the app.
Inquiries and Requests for Information
I want to know if there are any additional charges for using the app.
Can I build NOT A HOTEL on land I own.
I would like to know if the NOT A HOTEL app can be used on the iPad.
What happens if NOT A HOTEL goes bankrupt.
I accidentally deleted the app.
When attempting to receive a gift or key share, the App Store may open despite having the app installed.
Operating environment of NOT A HOTEL app
I want to know how to cancel my membership.
Expenses during your stay
I want to split the bill evenly.
I would like to know the reservation procedure for the number of nights gifted by the owner.
I want to stay with more people than the standard number of guests.
I want to know when the additional breakfast and dinner times are decided.
I want to know about food and drink service.
Payment could not be made due to a payment error.
I want to make a payment in advance.
I want to settle the payment on site.
I want you to tell me the wine list.
I want to use Surf and Garden as connecting rooms.
I want to know about self-service.
I want to know about children's meals.
Is it possible to have fireworks at the House?
I want to know the available payment methods （types of credit cards that can be used）.
I want to change my accommodation reservation （extend or shorten my stay）.
I want to make a reservation for accommodation.
How to use the Terrace Tent
I want to know about cases when there are allergies.
I want to check the details of the expenses incurred during the stay.
I want to split the payment.
I want to add a guest.
I want to change the date to another day because I can't come on the scheduled date.
I want to check my stay history.
Is there an ice machine or ice available for sale?
I want to change the payment method.
I want to cancel my reservation.
Can I use the whiteboard?
I want to add, change, or cancel breakfast and dinner.
How to connect a PC or a game console (such as a Nintendo Switch)to a TV or projector
I would like to make a reservation for co-sleeping with a child （without bedding）.
How to use the heliport
I want to know the cancellation fee.
I would like to request a receipt.
I want to know if people who have not installed the app can make a reservation.
Do you have any areas within the facility where dogs are not allowed?
I want to change the meal time.
I want to know about paid amenities and extra beds.
Who is the hotel's management contractor.
What options are available during my stay.
I want to do an early check-in and late check-out.
What can I do with the Smart Home feature.
I want to know the method of settling accommodation expenses.
About the Hotel Staff
I want to know about the convenience store and mini-bar inside the house.
What is the maximum number of guests in a room.
Send My Luggage in Advance to the House I’m Staying At
I would like to know the maximum number of pets（dogs） that I can bring
I want to confirm my meal reservation.
How to use bike sharing service.
I would like to know if I can put the restaurant meal charges on my room.
NOT A HOTEL FUKUOKA Check-in Method
I want to know if there is any children's cutlery available.
Cannot receive the key.
How to use Wi-Fi
I got injured / I got sick
How to operate the devices inside the house.
I want to add a children's meal.
I want to know about the service charge.
I want to know about available items for rental and purchase.
How to set up an extra bed
I want to know the number of beds in the house.
I want to leave my luggage before check-in and after check-out.
Unable to check out.
I can't enter the house anymore.
I want to know about evacuation guidance in case of a fire.
I want to know if there is an age restriction for children.
I want to know if children can use the shared pool.
I want to know how to dispose of diapers.
The door cannot be unlocked even after entering the authentication code on the intercom at the entrance.
I want to bring my pet（dog） with me during my stay.
How to Watch Streaming Services on a Projector
I would like to have a cake or bouquet of flowers during my stay.
Unable to check in.
I want a pick-up service from the airport or station.
Operating Smart Home Features via App
How to Operate the Lighting
Location confirmation for each place
I want to know if children can use the private pool.
How to use the IH
I want to know if there is room cleaning during the stay.
I forgot something.
I want to know how to check-in and check-out methods.
I want to know if there is preparation for baby food.
How to use a wine server
I would like to know how to unlock a house key.
I don't know the authentication code for Housekey.
Facilities inside the house are broken.
I want to bring my own drink.
How to Operate the Air Conditioner
How to Operate the Humidifier
A credit card error occurred.
I would like to know if there is a baby cot prepared.
I would like to discuss my stay in advance through chat.
How to Operate the Floor Heating
I want to know how to share a key.
I would like to know if you can provide support from staff 24 hours a day.
I would like to know if there are bathrobes or pajamas available.
NOT A HOTEL Quick Guide to Staying in AOSHIMA
I would like to know if there is a dress code specified for facility usage.
How to Operate the Roller Blinds
How to use the dishwasher
I want to know about home appliances （such as microwave ovens）.
If I damage any fixtures or equipment inside the house, what should I do?
How to use the Washer and Dryer
How to Operate the Ceiling Fan
How to use a Clothes drying room
NOT A HOTEL KITAKARUIZAWA Facility Handling Manual
How to Operate the TV
I would like to know about the placement of the iPad.
I want to use the facilities even after checking out.
I would like to use it for a party or a wedding.
How to Operate the Curtains
I want to know how to use AOSHIMA SAUNA.
I want to know what you do with the iPad inside the house.
I want to know the menu for meals.
NOT A HOTEL NASU Facility Handling Manual
NOT A HOTEL Quick Guide to Staying in NASU
How to Operate the Blinds
NOT A HOTEL AOSHIMA Facility Handling Manual
How to Watch Streaming Services on TV
I want to know how to use a smart home.
I would like a shuttle service from NOT A HOTEL.
NOT A HOTEL FUKUOKA Facility Handling Manual
I would like to order Room Service / On-demand Items.
What kind of infection prevention measures are you taking?
I want to skip cleaning.
NOT A HOTEL Quick Guide to Staying in FUKUOKA
NOT A HOTEL CLUB HOUSE HIROO Quick Guide for Usage
Operating Instructions for Filling the Bath with Hot Water
I want to know about amenities and equipment.
What time on the day should I remove the "cleaning skip" （no entry） in order to have the room cleaned?
How to Operate the Sauna
I want you to tell me what things are installed in the kitchen （including cooking utensils）.
I would like to request laundry and cleaning services.
How to use a BBQ grill
NOT A HOTEL Quick Guide to Staying in HIROO
NOT A HOTEL Reservation System Terms of Use
How to use the oven （DGC 7840）
How to use the washing machine （WTH 120WPM）
AI Concierge Service Terms of Use
NOT A HOTEL CLUB HOUSE ASAKUSA Facility Handling Manual
How to use the washing machine （WTZH 130WPM）
NOT A HOTEL Accommodation Terms
How to Use the Washing Machine （WTR 860 WPM）
Home Controller Terms of Use
NOT A HOTEL Usage Rules
How do I book my stay.
How to Use the IH （AHI635CB）
Car Sharing Lending Terms and Conditions
NOT A HOTEL CLUB HOUSE HIROO Facility Handling Manual
How to use IH （IKE74470FB）
I want to make a hotel reservation by phone.
How to use IH （AHI326CB）
I would like to change the billing address for my gift.
How to Use the IH （EHI635CB）
External Transmission of Personal Data
How to use a dishwasher （G 7914 C SCi AutoDos）
How to Use the Oven （H7840BM）
Quick Guide to NOT A HOTEL Stay
NOT A HOTEL MINAKAMI Facility Handling Manual
NOT A HOTEL CLUB HOUSE NIGO LOUNGE Quick Guide for Usage
NOT A HOTEL ISHIGAKI Facility Handling Manual
Is there anything a key sharer can do?
I would like to know if there are amenities for children.
NOT A HOTEL HARUMI NIGO LOUNGE Facility Handling Manual
Cancellation Policy of NOT A HOTEL
I would like to know the maximum occupancy of the room.
About heating private pools.
NOT A HOTEL SETOUCHI Facility Handling Manual
I would like to know how to set and cancel the waiting list.
Time Charter Party Terms and Conditions
Powered by Helpfeel