NOT A HOTEL Quick Guide to Staying in MIYAKO ANNEX
To stay at NOT A HOTEL, you will need to use the app or website, so please make sure to bring your smartphone with you during your stay.
Please select the items of interest from the table of contents and check them before your stay..
For location details and taxi arrangements, please refer to the following articles.
Check-in: 15:00
Check-out: 11:00
At the check-in time, you can operate the check-in and unlock the front door from the key screen on the NOT A HOTEL app or website.
After completing the check-in, all unlockable keys in the house will be displayed on the key screen.
Press the unlock button of the key you want to unlock, and the door will open.
By selecting Show Code, an authentication code will be displayed. You can also unlock the key by selecting "Unlock the door lock" on the intercom near the entrance and entering the authentication code. The keys are auto-locking.
To check out, select the reservation card you want to check out from on the in-app key and choose Check Out.
After settling your usage charges during your stay, you will be notified of the payment through the app.
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House Equipment Operations
You can set the indoor environment and operate the equipment using the iPad installed in the house.
There are no switches to operate the equipment in the house, so please use the iPad.
For detailed instructions, refer to the How to operate the equipment inside the facility .
Home Appliances
Since they vary by house, please check the house AMENITIES information in the app using the following steps.
From Find in the app, select the house you want to know about amenities.
Check the details of the selected house. Confirm the appliance information in AMENITIES.
Kitchenware
The house is equipped with basic cooking utensils, dishes, and cutlery. If you have any questions, please contact us via the concierge chat function.
Private Pool
The house is equipped with a private pool.
Swimwear is also available for purchase at the house convenience store.
Please note that the private pool is not heated.
House Convenience Store
An unmanned convenience store is available inside the house, stocked with daily necessities and light meals to support your stay.
A selection of drinks, food, dry goods, daily essentials, and apparel is provided.
No payment is required at the time of use.
All charges will be settled together with other expenses incurred during your stay upon check-out.
In addition, coffee beans, tea, and openers are available in the house for your free use. Please feel free to enjoy them.
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Check the house details page > AMENITIES information in the app.
For more details, refer to the I want to know about amenities and equipment.
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You can check your reserved meals through the app.
(My Page > Upcoming Stays > Reservation Details > View All Meals)
Meal Menu Add your dinner menu preferences through the app or notify us via the concierge chat function. Check the provided menu available at each location . *Menus differ by place.
Reservation Acceptance Reservation deadlines vary by menu. Please check from your desired menu.
For self-service dinners, please place used items in the black lidded box located near the kitchen and dining table.
*Service staff will collect the box the following day.
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In addition to the house's fixtures, on-demand items are available.
Enter your child's age when booking.
We will prepare the following amenities sets according to the age.
Children's toothbrush and toothpaste
Only for children 2 years and older
Pajamas (Kids size: 90-110 cm / Junior size: 120-140 cm)
Not available for children under 1 year old
Children's Cutlery
We will prepare these in the house for your stay according to the age entered at booking.
Please note that availability is limited, and we may not be able to meet all requests.
Children's Meals
NOT A HOTEL offers dedicated menus for children.
Meals for children can also be added via the app.
For the procedure to add them, please refer to I want to add a children's meal.
Furthermore, it is possible to order the menu intended for children aged 7 to 12 for children aged 6 or younger.
Please refer to the following for prices.
Meals available at each location
Important Notes:
Guests aged 13 and older are charged adult rates.
Baby food is not provided.
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For frequently asked questions not covered above, refer to the following links.
Use these for planning your trip.
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