NOT A HOTEL Quick Guide to Staying in SETOUCHI

To stay at NOT A HOTEL, you will need to use the app or website, so please make sure to bring your smartphone with you during your stay.

Please select the items of interest from the table of contents and check them before your stay.

NOT A HOTEL SETOUCHI is located on the island of Sagishima. All guests, including those traveling by private car, are requested to check in at the departure lounge listed below. From there, we will provide transportation to the island via a private boat.

We offer paid shuttle services from Hiroshima Airport and Mihara Station (the nearest Shinkansen/local train station). If you wish to use this service, please make a reservation via the "Booking Details" screen in the app.

*Owner Perk: Owners who own a SUNREEF are entitled to complimentary shuttle services as a special benefit.

Please note that if you arrive at the lounge early, you may be asked to wait until the official check-in time before departing for the island.

At the check-in time, you can operate the check-in and unlock the front door from the key screen on the NOT A HOTEL app or website.

＜Useful Links＞

You can set the indoor environment and operate the equipment using the iPad installed in the house.

There are no switches to operate the equipment in the house, so please use the iPad.

For detailed instructions, refer to the How to operate the equipment inside the facility .

Since they vary by house, please check the house AMENITIES information in the app using the following steps

1. From " Find " in the app, select the house you want to know about amenities.

2. Check the details of the selected house. Confirm the appliance information in AMENITIES .

The house is equipped with basic cooking utensils, dishes, and cutlery. If you have any questions, please contact us via the concierge chat function.

Each house is equipped with a private pool.

Additionally, complimentary swimwear rentals are available for all staying guests.

Swimwear is also available for purchase at the on-site convenience store.

For information on heated pools, please refer to About heating private pools.

Each house is equipped with its own private sauna and cold plunge bath. To turn the sauna on/off or adjust the temperature settings, please use the provided iPad or the "Home Control" section within the app.

This facility is available to all staying guests. (Capacity: 4 people) As the Beach Sauna operates on a reservation basis, please contact the concierge if you would like to make a booking.

Each house is equipped with private gym facilities, including a treadmill, fitness bike, and dumbbells. Please feel free to use these amenities at your leisure during your stay.

An unmanned convenience store is available inside the house, stocked with daily necessities and light meals to support your stay.

A selection of drinks, food, dry goods, daily essentials, and apparel is provided.

▼ Convenience Store Menu

URL：Coming soon

For details, please check with the concierge in the app.

No payment is required at the time of use.

All charges will be settled together with other expenses incurred during your stay upon check-out.

In addition, coffee beans, tea, and openers are available in the house for your free use. Please feel free to enjoy them.

＜Useful Links＞

Check the house details page > AMENITIES information in the app.

For more details, refer to the I want to know about amenities and equipment.

＜Useful Links＞

You can check your reserved meals through the app.

(My Page > Upcoming Stays > Reservation Details > View All Meals)

　*Service staff will collect the box the following day.

＜Useful Links＞

In addition to the house's fixtures, on-demand items are available.

Please refer to the following link for details.

Please check with the in-app concierge for further details.

Enter your child’s age when booking.

We will prepare the following amenities sets according to the age.

We will prepare these according to the age entered at booking.

Please note that availability is limited.

NOT A HOTEL offers children's menus.

When adding breakfast or dinner via the app, meals for children aged 7-12 will be automatically included for the number of staying guests. *The number can be adjusted.

For fees, please check.

For meals for children under 6, which cannot be ordered via the app, we can accommodate requests. Please contact us via the concierge chat function after booking.

Important Notes ：

＜Useful Links＞

・I want to know if there is an age restriction for children.

・I want to add a children's meal.

・I want to know if children can use the private pool.

・I want to know how to dispose of diapers.

・I want to know if there is preparation for baby food.

・I would like to know if there is a baby cot prepared.

For frequently asked questions not covered above, refer to the following links.

Use these for planning your trip.