NOT A HOTEL Quick Guide to Staying in MINAKAMI

To stay at NOT A HOTEL, you will need to use the app or website, so please make sure to bring your smartphone with you during your stay.

Please select the items of interest from the table of contents and check them before your stay.

For directions, location verification, and taxi arrangements, please refer to the following articles

・ How to get to NOT A HOTEL MINAKAMI and site map

・ Location confirmation for each place

・ Please arrange a taxi for me to move from NOT A HOTEL

Check-in is at 3:00 PM, and check-out is at 11:00 AM.

At the check-in time, you can operate the check-in and unlock the front door from the key screen on the NOT A HOTEL app or website.

After completing the check-in, all unlockable keys in the house will be displayed on the key screen.

Press the unlock button of the key you want to unlock, and the door will open.

By selecting Show Code , an authentication code will be displayed. You can also unlock the key by selecting "Unlock the door lock" on the intercom near the entrance and entering the authentication code. The keys are auto-locking.

＜Useful Links＞

You can set the indoor environment and operate the equipment using the iPad installed in the house.

There are no switches to operate the equipment in the house, so please use the iPad.

For detailed instructions, refer to the How to operate the equipment inside the facility .

Since they vary by house, please check the house AMENITIES information in the app using the following steps

1. From " Find " in the app, select the house you want to know about amenities.

2. Check the details of the selected house. Confirm the appliance information in AMENITIES .

The house is equipped with basic cooking utensils, dishes, and cutlery. If you have any questions, please contact us via the concierge chat function.

All houses at MINAKAMI TOJI are equipped with private pools.

Complimentary swimwear is available for the number of staying guests.

If you prefer not to rent, you may purchase swimwear at the in-house convenience store.

For information on heated pools, please refer to About heating private pools.

Each house at MINAKAMI TOJI is equipped with karaoke in the living room.

Please refer to the in-house guide for instructions on use.

The house has an unmanned convenience store stocked with daily necessities and light meals.

We offer drinks, food, dry items, daily necessities, and apparel.

▼Convenience Store Menu

For more details, please check with the in-app concierge.

No need for immediate payment.

The cost will be settled along with other charges after check-out.

We also provide complimentary coffee beans, tea, and openers.

Please feel free to use them.

＜Useful Links＞

Check the house details page > AMENITIES information in the app.

For more details, refer to the I want to know about amenities and equipment.

I want to know about amenities and equipment.

To request additional amenity sets or extra beds, please contact us via the concierge chat function.(Towels are provided for the number of guests.)

＜Useful Links＞

You can check your reserved meals through the app.

(My Page > Upcoming Stays > Reservation Details > View All Meals)

　*Service staff will collect the box the following day.

＜Useful Links＞

If the number of guests exceeds the standard occupancy, amenities such as toothbrushes, pajamas, and extra beds will incur an additional charge. (Towels are provided free of charge for each guest.)

For more details, please refer to I want to know about amenities and equipment.

If needed, you can add extra amenities through the app when booking or contact the concierge.

Two Teslas are available for transportation at Jomo-Kogen Station.

You can reserve a Tesla in advance through the app.

Refer to the How to Use Car Sharing （Tesla） section for details.

TOJI offers a private pool for every villa.

If you wish to request pool heating, please contact the in-app concierge at least two days before your stay.

For more details, please refer to the About heating private pools.

A complete set of hot pot equipment (including a pot, bowls, ladle, etc.) is available for rental at ¥9,680 (tax and service charge included).

The following rates are available depending on availability.

If you have any requests, please contact us via chat through the concierge function by 6:00 p.m. the day before your stay.

For more information about the cleaning type, please refer to the I want to know if there is room cleaning during the stay.

Cleaning is done between 11:00 AM and 3:00 PM. For stays of less than three consecutive nights, light cleaning is provided, but full cleaning is available for an additional charge.

Please request by 6:00 PM the day before via the concierge chat function. For details on cleaning types, refer to the I want to know if there is room cleaning during the stay. section for details.

In addition to the house's fixtures, on-demand items are available.

Please refer to the following link for details.

Enter your child’s age when booking.

We will prepare the following amenities sets according to the age.

We will prepare these according to the age entered at booking.

Please note that availability is limited.

NOT A HOTEL offers children's menus.

When adding breakfast or dinner via the app, meals for children aged 7-12 will be automatically included for the number of staying guests. *The number can be adjusted.

For fees, please check.

For meals for children under 6, which cannot be ordered via the app, we can accommodate requests. Please contact us via the concierge chat function after booking.

Important Notes ：

＜Useful Links＞

・I want to know if there is an age restriction for children.

・I want to add a children's meal.

・I want to know how to dispose of diapers.

・I want to know if there is preparation for baby food.

・I would like to know if there is a baby cot prepared.

TOJI-1 is a pet-friendly house.

For details on precautions during your stay and in-house facilities, please refer to About_Staying_with_Pets_(Dogs).

How to Use the Dog Run

A wood-chip dog run is available in the shared space on the premises.

No reservation is required, so feel free to use it during your stay.

Facilities

・Dog run (wood-chip surface): 20m (W) × 12m (L)

・Parking: 1 space

・Water station

For frequently asked questions not covered above, refer to the following links.

Use these for planning your trip.