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For_Guests
For_Guests
Related articles
Can I give a stay to a family member or friend.
Post-Contract Process
Can I cancel my order after it has been submitted.
How many days are available?
Flow of Purchase
Can I put my personal belongings.
Can I visit the site.
When can I make a reservation for reciprocal use?
Fees for Mutual Use
Can more than one person own one contract.
How mutual use （use of other NOT A HOTELs） works
How to become a NOT A HOTEL owner
Overview of NOT A HOTEL
Type of rights for each property
Is there any income if guests do not stay overnight.
What is a trust beneficiary interest.
Can I earn an annual income.
Annual running costs
How to rent out a hotel
Initial Cost
Are furniture and appliances available.
I want to know how to download the app.
Can I transfer or inherit.
Can more than one person purchase a property.
I would like to know how to register for the app.
About the owner-only application
I am unable to log in to the app.
Can I charge the purchase to my expense account.
Inquiries and Requests for Information
I want to know if there are any additional charges for using the app.
Can I build NOT A HOTEL on land I own.
I would like to know if the NOT A HOTEL app can be used on the iPad.
What happens if NOT A HOTEL goes bankrupt.
I accidentally deleted the app.
When attempting to receive a gift or key share, the App Store may open despite having the app installed.
Operating environment of NOT A HOTEL app
I want to know how to cancel my membership.
Expenses during your stay
I want to split the bill evenly.
I would like to know the reservation procedure for the number of nights gifted by the owner.
Partner hotel cancellation policy
I want to stay with more people than the standard number of guests.
I want to know when the additional breakfast and dinner times are decided.
I want to know about food and drink service.
Payment could not be made due to a payment error.
I want to make a payment in advance.
I want to settle the payment on site.
I want you to tell me the wine list.
I want to use Surf and Garden as connecting rooms.
I want to know about self-service.
I want to know about children's meals.
Is it possible to have fireworks at the House?
I want to know the available payment methods （types of credit cards that can be used）.
I want to change my accommodation reservation （extend or shorten my stay）.
I want to make a reservation for accommodation.
How to use the Terrace Tent
I want to know about cases when there are allergies.
I would like to know the recommended way to use a sauna.
I want to check the details of the expenses incurred during the stay.
I want to split the payment.
I want to add a guest.
Is it possible to bring and grill our own food at the house where we plan to stay?
I want to change the date to another day because I can't come on the scheduled date.
I want to check my stay history.
Is there an ice machine or ice available for sale?
I want to change the payment method.
I want to cancel my reservation.
Can I use the whiteboard?
I want to add, change, or cancel breakfast and dinner.
How to connect a PC or a game console (such as a Nintendo Switch)to a TV or projector
I would like to make a reservation for co-sleeping with a child （without bedding）.
How to use the heliport
I want to know the cancellation fee.
I would like to request a receipt.
I want to know if people who have not installed the app can make a reservation.
Do you have any areas within the facility where dogs are not allowed?
I want to change the meal time.
I'd like to know what supplies are available for dogs at the house.
I want to know about paid amenities and extra beds.
Who is the hotel's management contractor.
What options are available during my stay.
I want to do an early check-in and late check-out.
What can I do with the Smart Home feature.
I want to know the method of settling accommodation expenses.
About the Hotel Staff
I want to know about the convenience store and mini-bar inside the house.
What is the maximum number of guests in a room.
Send My Luggage in Advance to the House I’m Staying At
I would like to know the maximum number of pets（dogs） that I can bring
I want to confirm my meal reservation.
How to use bike sharing service.
I would like to know if I can put the restaurant meal charges on my room.
NOT A HOTEL FUKUOKA Check-in Method
About Private Pool
I want to know if there is any children's cutlery available.
Cannot receive the key.
How to use Wi-Fi
I got injured / I got sick
How to operate the devices inside the house.
I want to add a children's meal.
I want to know about the service charge.
I want to know about available items for rental and purchase.
How to set up an extra bed
I want to know the number of beds in the house.
I want to leave my luggage before check-in and after check-out.
Unable to check out.
I can't enter the house anymore.
I want to know about evacuation guidance in case of a fire.
I want to know if there is an age restriction for children.
I want to know if children can use the shared pool.
I want to know how to dispose of diapers.
The door cannot be unlocked even after entering the authentication code on the intercom at the entrance.
I want to bring my pet（dog） with me during my stay.
How to Watch Streaming Services on a Projector
I would like to have a cake or bouquet of flowers during my stay.
Unable to check in.
I want a pick-up service from the airport or station.
Operating Smart Home Features via App
How to Operate the Lighting
Location confirmation for each place
I want to know if children can use the private pool.
How to use the IH
I want to know if there is room cleaning during the stay.
I forgot something.
I want to know how to check-in and check-out methods.
I want to know if there is preparation for baby food.
How to use a wine server
I would like to know how to unlock a house key.
I don't know the authentication code for Housekey.
I would like to know the directions to each house and the floor plan for each building.
Facilities inside the house are broken.
I want to bring my own drink.
How to Operate the Air Conditioner
How to Operate the Humidifier
A credit card error occurred.
I would like to know if there is a baby cot prepared.
I would like to discuss my stay in advance through chat.
How to Operate the Floor Heating
I want to know how to share a key.
I would like to know if you can provide support from staff 24 hours a day.
Please arrange a taxi for me to move from NOT A HOTEL.
I would like to know if there are bathrobes or pajamas available.
NOT A HOTEL Quick Guide to Staying in AOSHIMA
I would like to know if there is a dress code specified for facility usage.
How to Operate the Roller Blinds
How to use the dishwasher
I want to know about home appliances （such as microwave ovens）.
If I damage any fixtures or equipment inside the house, what should I do?
How to use the Washer and Dryer
How to Operate the Ceiling Fan
How to use a Clothes drying room
NOT A HOTEL KITAKARUIZAWA Facility Handling Manual
How to Operate the TV
I would like to know about the placement of the iPad.
How to use EcoSmart, Fire pit, Fireplace, and Irori (Sunken Hearth)
Precautions for Your Stay at AOSHIMA During the Year-End and New Year Holidays (December 30 to January 3)
I want to use the facilities even after checking out.
I would like to use it for a party or a wedding.
How to Operate the Curtains
Winter Stay Guidelines at NOT A HOTEL KITAKARUIZAWA
I want to know how to use AOSHIMA SAUNA.
I want to know what you do with the iPad inside the house.
I want to know the menu for meals.
NOT A HOTEL NASU Facility Handling Manual
NOT A HOTEL Quick Guide to Staying in NASU
How to Operate the Blinds
NOT A HOTEL AOSHIMA Facility Handling Manual
How to Watch Streaming Services on TV
I want to know how to use a smart home.
I would like a shuttle service from NOT A HOTEL.
NOT A HOTEL FUKUOKA Facility Handling Manual
I would like to order Room Service / On-demand Items.
NOT A HOTEL Quick Guide to Staying in KITAKARUIZAWA
What kind of infection prevention measures are you taking?
I want to skip cleaning.
NOT A HOTEL Quick Guide to Staying in FUKUOKA
Operating Instructions for Filling the Bath with Hot Water
I want to know about amenities and equipment.
What time on the day should I remove the "cleaning skip" （no entry） in order to have the room cleaned?
How to Operate the Sauna
I want you to tell me what things are installed in the kitchen （including cooking utensils）.
I would like to request laundry and cleaning services.
How to Use Voice Control
How to use a BBQ grill
How to use the Oven
NOT A HOTEL Reservation System Terms of Use
How to use the oven （DGC 7840）
How to use the washing machine （WTH 120WPM）
AI Concierge Service Terms of Use
How to use the washing machine （WTZH 130WPM）
NOT A HOTEL Accommodation Terms
How to Use the Washing Machine （WTR 860 WPM）
Home Controller Terms of Use
NOT A HOTEL Usage Rules
How to Use the IH （AHI635CB）
Car Sharing Lending Terms and Conditions
How to use IH （IKE74470FB）
How to use IH （AHI326CB）
NOT A HOTEL Hometown Tax Donation Accommodation Gift Certificate Customer Terms and Conditions
How to Use the IH （EHI635CB）
External Transmission of Personal Data
How to use a dishwasher （G 7914 C SCi AutoDos）
How to Use the Oven （H7840BM）
How to Use the Record Player
NOT A HOTEL Quick Guide to Staying in MINAKAMI
Quick Guide to NOT A HOTEL Stay
How to use NACs in payments
NOT A HOTEL Quick Guide to Staying in ISHIGAKI
NOT A HOTEL MINAKAMI Facility Handling Manual
Winter Stay Guidelines at NOT A HOTEL MINAKAMI
Specific steps in lending
How to work with GMO Coin
I would like to know the atmosphere of each house.
Is there anything a key sharer can do?
I would like to know if there are amenities for children.
Cancellation Policy of NOT A HOTEL
I would like to know the maximum occupancy of the room.
How to Use Car Sharing （Tesla）
About heating private pools.
NOT A HOTEL Quick Guide to Staying in SETOUCHI
I would like to know how to set and cancel the waiting list.
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